Product Roadmap

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Prioritized Tickets

Reproduce segment metric and revenue history before created date

We offer a feature that enables the replication of metrics and sales trends for periods prior to the creation date of customer segments. For example, for segments created during a financial period, it is possible to trace back to the beginning of the financial period or replicate data up to the same period a year ago for comparison, thereby evaluating current metrics and sales. This is a resource-intensive feature and is expected to be offered as an optional service (pay-per-use based on the duration and size of the segment) primarily to paying customers.

Customer journey

Provides a feature to visualize customer movement between segments in the form of a 'Customer Journey Map'.

Listed Tickets

Create segments from your local csv list

You can create "static" segment by uploading list. It will be limited to customers who is in Shopify database.

Enhanced segmentation with customer metric

Enhanced segmentation based on customer's metric status. For instance, you'll be able to create segment for "AOV" is higher than xx USD, "Avg purchase interval" is shorter than xx days, or "lifetime (from 1st to latest)" is longer than 6 month, and so on.

Customizable home

We will enable customization of the data displayed on the home screen according to user preferences.

Segments with pre-purchase-customers

Currently, customers who have ordered at least once are managed in ECPower, but we will include lead customers who have not yet made a purchase but have registered their email addresses in segment creation.

Store and user to N:N relation

Currently, it is configured for one store per account, but we will enable multiple users to access a single store, and one user to access multiple stores. This can be utilized, for example, by marketing teams that are used by multiple people, or when sharing data with partners.

Completed Tickets

Expand dimension for segmentation

Add Shopify's "Collections", "Product type", "Country", etc to the dimensions list for segmentation.

Customizable "feature" analytics

We will make it possible for users to customize the content displayed on the page that analyzes the "feature" of segments. -> implemented as over 60 reports per segments.

Directly create Shopify's customer segments

Currently, we are facilitating segment integration via Shopify customer tags, but we will enable the creation of 'segments' directly from ECPower on the Shopify admin panel. This feature will be greatly beneficial for users utilizing Shopify Email.

Enhanced management of customer segments

Enhance the customer segment management feature . It will be possible to classify customer segments with tags and create views for each classification, as well as change the order of display. It will be similar to the document screen of Notion

Autosync with Shopify tag

It will automatically synchronize ECPower customer segments with Shopify customer tags. The process of tagging customers who are newly included in a segment or removed from a segment will also be automated. ECPower segments can be accessed from other tools such as email marketing and chat.